Savy
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Recent activity by Savy
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How to get the Bluetooth MAC address of my device?
If you haven't set up this device with your account yet, tap the "+" sign on the upper-right corner> Add Device > ULTRALOQ Locks > Your lock model> Next. You can scroll down to find the Bluetooth M...
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Cannot find the shared device after being invited by the Owner/Admin?
If the Owner/Admin shares the lock with you via your e-mail account, the lock will be in the Shared Address after logging in to your account; you needn't register/add the lock to your account a...
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How to manage my Locations/Addresses in the new version Xthings Home(Formerly U home) App?
The new version Xthings Home(Formerly U home) App supports adding addresses and locationsSome users like ULTRALOQ products so much that they installed ULTRALOQ locks in multiple addresses and locat...
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Setting Up ULTRALOQ Latch 5 Series by the Xthings Home(Formerly U home) App
This guide will walk you through pairing your ULTRALOQ Latch 5 Series to your Android or iOS smartphone. Requirement:1. Android or iOS Smartphone 2. ULTRALOQ Smart Lock includes the following...
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ULTRALOQ Latch 5 Series
ULTRALOQ Latch 5 Series include Latch 5 Fingerprint and Latch 5 NFC. What is the difference between Latch 5 Fingerprint and Latch 5 NFC? Model Fingerprint Key Fob Latch 5 Fingerprint ✔ ✖ ...
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What payment methods do we accept?
We accept Shop Pay, Amazon Pay, PayPal, G Pay (Google), Meta Pay (formerly Facebook Pay), Debit/Credit Cards, Klarna -Flexible Payments, and Bank Deposit/Transfer.
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How can I delete my Xthings Account?
To delete your Xthings account, please follow the instructions below: 1. Open the Xthings Home(Formerly U home) App, and tap the upper-left button to access the "My Xthings" page.2. Tap your Xthing...
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Lock connection has failed after setting up, how do I fix it?
For ULTRALOQ with Bridge onlyPossible reasons:1. Hasn't set up the bridge.If you try to connect to your lock remotely but fail, it might be caused by the fact that you haven't set up the ULTRALOQ b...
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How to log out my Xthings account?
Scenarios:Switch the user account or log in again.Received the error message "Failed to get device list";Added the device, but can not find it in the device list.Steps:1. Tap the upper-left button ...
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What is the Admin Code?
The admin code was set up by yourself when you programmed the lock for the first time. If you forget it, please reset your lock via the Xthings Home(Formerly U home) App and Reset Button, then set ...
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