Technical Support Supervisor

Articles

Recent activity by Technical Support Supervisor

Sort by recent activity

Recent activity Votes

• How to transfer a device to another user and how to accept the transfer?

  Which devices can be transferred?Currently, ULTRALOQ Smart Locks and UTEC Smart Plugs, Bulbs, Switches can be transferred to another user via the Xthings Home(Formerly U home) App.Xthings Home(Form...

  • Updated December 24, 2025 09:29
  • 0 followers
  • 0 comments
  • 0 votes

• Can the ULTRALOQ Bolt Fingerprint Matter Lock be used on several Smart Home Platforms at the same time?

  The ULTRALOQ Bolt Fingerprint Matter Lock can only be added to one Smart Home Platform. If you want to integrate it with other platforms after adding it to one, please use the App to share it with ...

  • Updated January 27, 2026 08:20
  • 0 followers
  • 0 comments
  • 0 votes

• ULTRALOQ Zinc Alloy Passage Lever Handle Installation Guide

  Please follow the video below to install your Zinc Alloy Passage Lever Handle.

  • Updated January 27, 2026 10:28
  • 0 followers
  • 0 comments
  • 0 votes

• ULTRALOQ Aluminum Alloy Black Handle Installation Guide

  Please follow the video below to install your Aluminum Alloy Black Handle.

  • Updated January 27, 2026 10:30
  • 1 follower
  • 1 comment
  • -1 votes

• Can I control the ULTRALOQ Bolt Fingerprint Matter Lock via the Xthings Home(Formerly U home) App remotely?

  If you need to control the ULTRALOQ Bolt Fingerprint Matter Lock via the Xthings Home(Formerly U home) App remotely, you will need to pair a ULTRALOQ Bridge WiFi Adaptor with the lock and connect t...

  • Updated December 24, 2025 09:26
  • 0 followers
  • 0 comments
  • 0 votes