Technical Support Supervisor
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Recent activity by Technical Support Supervisor
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ULTRALOQ Bolt Home Key_Setup Steps for Apple Home Key on Bolt NFC
Open the Apple Home App on your iPhoneOpen the Apple Home app on your iPhone.Tap + → Add Accessory, and scan the QR code on the Bolt NFC’s battery cover.Assign the lock to a room and name it.When p...
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What should I do if I don't want to receive marketing related pop-notifications pushed by the Xthings Home(Formerly U home) app?
Please follow the steps in the screenshots below to turn this off.1. Go to the Settings page of the Xthings Home(Formerly U home) app;2. Choose the "APP Notifications" option;3. Turn it off.
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ULTRALOQ Bolt Home Key Quick Guide
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ULTRALOQ Bolt NFC HomeKey Lock Remote Access & Connectivity Notice
The Bolt NFC HomeKey lock comes with built-in Wi-Fi capability, but please note that this Wi-Fi function is exclusively for remote control via the Xthings Home(Formerly U home) app.If you do not se...
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Can the ULTRALOQ Bolt Fingerprint Matter Lock be added to Matter-compatible platforms after being added to Xthings Home(Formerly U home) App already?
After successfully adding your ULTRALOQ Bolt Fingerprint Matter lock to the Xthings Home(Formerly U home) app and enrolling fingerprints, you can still integrate the lock with Matter-compatible pla...
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Apple Home App Setup Guide for Bolt Series HomeKit Version Lock
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How to set up my non-matter version smart locks to work with Google Home?
Please note that the non-matter version smart locks cannot be added to Google Home directly; you will need to add the locks to your Xthings Home(Formerly U home) App first and then link your Xthing...
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How to transfer a device to another user and how to accept the transfer?
Which devices can be transferred?Currently, ULTRALOQ Smart Locks and UTEC Smart Plugs, Bulbs, Switches can be transferred to another user via the Xthings Home(Formerly U home) App.Xthings Home(Form...
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Can the ULTRALOQ Bolt Fingerprint Matter Lock be used on several Smart Home Platforms at the same time?
The ULTRALOQ Bolt Fingerprint Matter Lock can only be added to one Smart Home Platform. If you want to integrate it with other platforms after adding it to one, please use the App to share it with ...
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ULTRALOQ Zinc Alloy Passage Lever Handle Installation Guide
Please follow the video below to install your Zinc Alloy Passage Lever Handle.
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