Common FAQs

• Xthings OpenAPI
• What should I do if I don't want to receive marketing related pop-notifications pushed by the Xthings Home(Formerly U home) app?
• How to transfer a device to another user and how to accept the transfer?
• ULTRALOQ Zinc Alloy Passage Lever Handle Installation Guide
• ULTRALOQ Aluminum Alloy Black Handle Installation Guide
• ULTRALOQ Zinc Alloy Passage Lever Handle Quick Guide
• ULTRALOQ Aluminum Alloy Black Handle Quick Guide
• Can Multiple ULTRALOQ Smart Locks Share A Same Key?
• How to adjust the deadbolt?
• Cleaning & Disinfecting ULTRALOQ Smart Lock(Preventive Maintenance)
• How do I remove my ULTRALOQ Smart Lock from the door?
• Setting Up ULTRALOQ Bridge
• Tips for Improving Fingerprint Verification
• How to Sync the Log's Time?
• How to Deactivate A User Temporarily？
• How to extend the battery life of the U-Bolt WiFi / U-Bolt Pro WiFi?
• How to Fix the Location Issue for Auto Unlock Function with iOS?
• Check the Wi-Fi Signal strength for your ULTRALOQ built-in Wi-Fi Device
• Installation Guide of the Door Sensor
• How can I unlock the ULTRALOQ Smart Locks if the battery runs out?
• How to Set Up ULTRALOQ Smart Lock Passage/Lockout Mode?
• Description of the ULTRALOQ Bolt Series Cylinder Lock
• How to Reset ULTRALOQ Bolt Series to its Factory Settings?
• Can I buy any other brand door sensor?
• Is The Door Sensor suitable for other locks I have?
• Will ULTRALOQ Bolt Series Work on My Door?
• What is the difference between U-Bolt, U-Bolt Pro and Bolt Series?
• Does the ULTRALOQ Smart Locks work with accessories such as bolts from a third party?
• Setting Up ULTRALOQ Bolt Series by the Xthings Home(Formerly U home) App
• How to Set Up Auto Lock for ULTRALOQ U-Bolt Series & Bolt Series?