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Savy

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Articles

Recent activity by Savy

  • How to register a Xthings account?

    Each building manager needs a U-tec account to program their devices. As a tenant, if you want to unlock the lock via the Xthings Home(Formerly U home) App or Fingerprint/Keycard, please use the ...

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  • ULTRALOQ Bolt Fingerprint User Guide

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  • ULTRALOQ Handle Push Pull Installation Guide

    Please follow the video to install your handle push pull.      

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  • Register and log in to your own account

    Within the welcome email or message from ULTRALOQ, there is a link that directs you to create your Xthings account and then download and log into the Xthings Home(Formerly U home) App. As a tena...

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  • Cannot find the device after Owner invites you?

    Please follow the steps to do some troubleshooting.     1. Log out and log in to your account again to refresh the device list.   2. Please ensure you are at the correct address(Location). Click...

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  • How to unlock the door?

    After being invited, you can unlock the door via Passcode.Input the Passcode, and press the “ULTRALOQ” or “↵” Button to open the door. Based on the different lock models, there are more ways to unl...

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  • Passcode does not work?

    If you find the password cannot open the door, please check. 1. Please make sure you have pressed the ULTRALOQ button or “↵” Button after inputting the Passcode.   2. Please ensure the Owner/Manage...

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  • How can I add a fingerprint if smart lock models supporting fingerprint feature?

    After being invited, you can unlock the door via passcode.If the lock supports the fingerprint feature, you can add your fingerprint to the lock by yourself. Step 1. Ask the Owner to add your email...

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  • ULTRALOQ Air Overview

    Introduction What is ULTRALOQ Air, and what does it do? ULTRALOQ Air is a cloud access control platform with unified hardware, software, and services built for every space where security matters....

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  • How to add an NFC card for smart lock models supporting NFC feature?

    ULTRALOQ Air does not support adding cellphone NFC now, you can add the NFC card for the User.Method 1Step 1. Find the user and input the email addressDouble-click the user name, you can find the E...

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