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What are the differences between using HomeKit and the Xthings Home(Formerly U home) App, and can l both use them?

HomeKit enables control of your lock via Siri voice commands, the Home App, Apple Watch, etc. The Xthings Home(Formerly U home) App allows you to add fingerprints, temporary users, passwords, etc.,...

• Updated January 22, 2026 05:12
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How to register a Xthings account?

Each building manager needs a U-tec account to program their devices. As a tenant, if you want to unlock the lock via the Xthings Home(Formerly U home) App or Fingerprint/Keycard, please use the ...

• Updated January 22, 2026 05:12
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ULTRALOQ Bolt Fingerprint User Guide

• Updated April 24, 2025 02:56
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ULTRALOQ Handle Push Pull Installation Guide

Please follow the video to install your handle push pull.      

• Updated January 27, 2026 10:30
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Register and log in to your own account

Within the welcome email or message from ULTRALOQ, there is a link that directs you to create your Xthings account and then download and log into the Xthings Home(Formerly U home) App. As a tena...

• Updated December 19, 2025 09:19
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Cannot find the device after Owner invites you?

Please follow the steps to do some troubleshooting.     1. Log out and log in to your account again to refresh the device list.   2. Please ensure you are at the correct address(Location). Click...

• Updated December 19, 2025 09:13
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How to unlock the door?

After being invited, you can unlock the door via Passcode.Input the Passcode, and press the “ULTRALOQ” or “↵” Button to open the door. Based on the different lock models, there are more ways to unl...

• Updated December 19, 2025 08:54
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Passcode does not work?

If you find the password cannot open the door, please check. 1. Please make sure you have pressed the ULTRALOQ button or “↵” Button after inputting the Passcode.   2. Please ensure the Owner/Manage...

• Updated December 06, 2024 09:06
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How can I add a fingerprint if smart lock models supporting fingerprint feature?

After being invited, you can unlock the door via passcode.If the lock supports the fingerprint feature, you can add your fingerprint to the lock by yourself. Step 1. Ask the Owner to add your email...

• Updated December 19, 2025 08:41
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ULTRALOQ Air Overview

Introduction What is ULTRALOQ Air, and what does it do? ULTRALOQ Air is a cloud access control platform with unified hardware, software, and services built for every space where security matters....

• Updated January 22, 2026 05:12
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