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Savy

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Recent activity by Savy

  • How to add an NFC card for smart lock models supporting NFC feature?

    ULTRALOQ Air does not support adding cellphone NFC now, you can add the NFC card for the User.Method 1Step 1. Find the user and input the email addressDouble-click the user name, you can find the E...

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  • How to add a fingerprint for smart lock models supporting fingerprint feature?

    The fingerprint cannot be added via ULTRALOQ Air(web).Don't worry, users can add the fingerprint by themselves. Step 1. Find the user and input the email addressDouble-click the user name, you can ...

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  • How to check the timezone of the lock and ULTRALOQ Air?

    Before enabling a temporary user and setting up a time schedule, please make sure the timezone of the lock is the same as ULTRALOQ Air.If the timezone does not match, the temporary user may not be ...

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  • How to create a new user on ULTRALOQ Air?

    User management and device management are separately on Air Web. Before adding users to devices, you should create the user first.  If you registered the lock via Air mode, the App user program fea...

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  • How to add my device to ULTRALOQ Air?

    Before adding the device, you will need to download the Xthings Home(Formerly U home) App.Search Xthings Home(Formerly U home) in the App Store/Google Play, and download the latest version.You can ...

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  • ULTRALOQ Air Programming Instruction

    Here is the video of the user guide:       Before starting to use ULTRALOQ Air, please make sure you have read this article: What you need to do to prepare for ULTRALOQ Air Compatible Devices o...

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  • What do you need to do to prepare for ULTRALOQ Air

    To use the ULTRALOQ Air, you need to make the following preparations: (1) Prepare Locks The locks that support the Air function are the following models:    √ Latch 5 Fingerprint √ Latch 5 NFC ...

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  • ULTRALOQ Air Help Center

    Here is the video of the user guide:   Before starting to use ULTRALOQ Air, please make sure you have read this article: What you need to do to prepare for ULTRALOQ Air Compatible Devices of ULTRA...

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  • Compatible Devices of ULTRALOQ Air

    See compatible smart lock models: √ Latch 5 Fingerprint√ Latch 5 NFC√ U-Bolt Pro WiFi (Firmware version is 01.xx.0023)√ U-Bolt WiFi (Firmware version is 01.xx.0023)√ Bolt Fingerprint Series (Apple ...

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  • My Smart Device cannot connect to WiFi, how do I fix it?

    Requirements: Your smartphone connects to the 2.4GHz WiFi network (5GHz WiFi is NOT supported). Please ensure your smartphone and the lock use the same 2.4GHz WiFi network (WiFi name). In that ...

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