Sally
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How Secure is ULTRALOQ’s Bluetooth?
Advanced Dual Data Encryption: AES + Dynamic Key Bank-level AES EncryptionULTRALOQ UL3 BT uses Bluetooth SMART (aka low energy) to communicate, encrypting communications using bank-level 128-bit A...
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Is it possible to download the Xthings Home(Formerly U home) App on a PC (Personal Computer)?
Xthings Home(Formerly U home) App supports Android smartphones (Android 4.4 or later) and iPhones (iOS 9.0 or later).Unfortunately, it's not available on any PC (Personal computer).
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How Secure is Xthings cloud & Xthings Home(Formerly U home) App?
Privacy Statement: Security Measures for U-cloud & Xthings Home(Formerly U home) AppAt Xthings cloud and Xthings Home(Formerly U home), we prioritize the security and privacy of our users' data. We...
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How to Reset ULTRALOQ Bridge?
Steps:Press the WiFi icon (touch key or physical key) with pressure for more than 10~15 seconds. The indicator of the Bridge will keep Steady Yellow(Orange). Re-plug the Bridge in the outlet. If yo...
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How to Access the Serial Number of ULTRALOQ?
The Serial Number is a 16-digit number that starts with 8030...You can find it on the original package box, battery cover, or the Settings page of your ULTRALOQ in the Xthings Home(Formerly U home)...
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How to install the handle of the ULTRALOQ Latch 5/UL3 Series?
Place the handles onto the handle posts; the handle should point away from the door's edge. After placing the handle in place, insert a hex screwdriver into the handle hole and turn the screwdr...
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"Low Battery" Alert, How to Fix?
ULTRALOQ tests the voltage to calculate the quantity of electricity for an AA alkaline battery. And the different temperatures, loads, brands of the battery will affect the accuracy of the calculat...
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What should I do if I Lost the Paired Smartphone?
Please use a different smartphone to download the Xthings Home(Formerly U home) App to change your Xthings Account password.
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