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Sally

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Articles

Recent activity by Sally

  • Can Multiple ULTRALOQ Smart Locks Share A Same Key?

    ULTRALOQ Smart Locks don't support the master key function.    If you want to rekey the cylinder or duplicate your keys for the U-Bolt series, please share this FAQ Description of the Ultraloq U-Bo...

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  • Cleaning & Disinfecting ULTRALOQ Smart Lock(Preventive Maintenance)

    Products Surfaces Important, do not use any abrasive, paint smears, thinners, and strong cleaning agents; these cleaners will break down the surface coating. We recommend wiping the surface with a...

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  • Setting Up ULTRALOQ Bridge

    Requirements: Your smartphone connects to the 2.4GHz WiFi network (5GHz WiFi is NOT supported). The length of your WiFi password should be less than 32 characters; Please make sure that your sm...

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  • How to Sync the Log's Time?

    If the time is wrong on the Logs page, that means the lock's time is incorrect. Please follow the steps below to sync the lock's time by the Xthings Home(Formerly U home) App. Step 1. Open your Xth...

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  • Setting Up Xthings Home(Formerly U home) App for Apple Watch

    You can use the Xthings Home(Formerly U home) App by the Apple Watch to lock and unlock your ULTRALOQ smart lock. This article guides the customers to set up the Xthings Home(Formerly U home) App...

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  • How to Deactivate A User Temporarily？

    This feature is only available for ULTRALOQ U-Bolt Series, Latch 5 Series, Bolt Fingerprint, UL1/Combo, Lever, UL3 BT (2nd Gen), and UL300. ULTRALOQ UL3 and UL3 BT do not have this feature. Steps:S...

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  • How to Fix the Location Issue for Auto Unlock Function with iOS?

    For iOS, it does not allow the App to use the location service by "Always", but the Auto Unlock function requires the location service by "Always". Please follow the steps below to set up. Step 1. ...

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  • How to Change the Cylinder for ULTRALOQ U-Bolt Series?

    Please click here to know more information about the cylinder you have, then watch this video to learn how to change the cylinder part accordingly.   For some models, please unscrew this screw to ...

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  • How to Set Up ULTRALOQ Smart Lock Passage/Lockout Mode?

    Passage Mode: Everyone can unlock without verification. Lockout Mode: Users can't unlock at all times. Only Admin can access the lock's menu. Xthings Home(Formerly U home) App program mode> Open th...

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  • How to Set Up Auto Lock for ULTRALOQ U-Bolt Series & Bolt Series?

    ULTRALOQ Smart Lock can relock automatically for added security and convenience. Auto Lock feature is enabled in the factory default mode. Please follow this article to learn how to set up the Auto...

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