Sally
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Calibrating ULTRALOQ U-Bolt Series
Step 1. Follow the Installation Guide to complete the installation of ULTRALOQ U-Bolt Series.Step 2. Calibrate the direction of ULTRALOQ U-Bolt Series. Method A: Set the lock's direction in the Set...
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How to Set Up Google Assistant with ULTRALOQ?
Here is the instruction about setting up Google Assistant with your ULTRALOQ, please watch the video before setting. How to set up?Step 1. Open Google Assistant App. Step 2. Tap the Users icon, cho...
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How to Set Up Alexa with ULTRALOQ?
There are two methods to link your Xthings Home(Formerly U home) App Account with your Alexa App: Start from the Alexa App, Start from the Xthings Home(Formerly U home) App.The ULTRALOQ Devices can...
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How to Set Up IFTTT with ULTRALOQ?
Here is the instruction about setting up IFTTT with your ULTRALOQ, please watch the video before setting. How to set up?Step 1. Please turn on the IFTTT App and tap “Get more”. Step 2. Tap the ...
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Does ULTRALOQ Support the 5" Backset Latch?
No, ULTRALOQ is not adaptive for any 5'' backset door.The latch of ULTRALOQ is 2-3/8'' or 2-3/4''.
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How many Logs can I view in the Xthings Home(Formerly U home) App?
> ULTRALOQ Smart Lock supports a maximum of 1000 pieces of logs. It's not related to the time.> If the quantity is more than 1000 pieces, The latest log will replace the oldest once the logs are fu...
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Can I Schedule the Passage Mode or Lockout Mode?
No, this function is not available now. You can only set it manually by keypad or App. This feature is the ULTRALOQ roadmap.
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How to Reset the Password of Xthings Home(Formerly U home) Account?
If you forget the password of the Xthings Home(Formerly U home) Account, you can follow the steps below. Note: Passwords must be 8-16 characters long and include at least one lowercase letter, one ...
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Can I Limit Entry Time from 9:00-17:00 Every Monday to Friday or A Specific Period Like from 1st January to 30th January?
Yes, you can share eKey to access ULTRALOQ Smart Lock in the Xthings Home(Formerly U home) App. Ekey is the temporary App access that has a schedule and time limit function. You can follow the att...
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How to Update the Firmware for ULTRALOQ Smart Device?
If you added the ULTRALOQ Smart Device to the Xthings Home(Formerly U home) App, you can upgrade its firmware. Firmware updates are released periodically to help improve the connection speed, finge...
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